Today a young man waited on me at a fast food restaurant and as he handed me my change I immediately knew it wasn’t the correct amount. So quickly before he could leave I said, please recheck this, I handed you a 50 dollar bill, honestly I did, can you please check your register. So he looked down and said, “oh shoot, you did, I’m so sorry, I thought it was a 20.” I said no problem, easy mistake. He then handed me 33 dollars. I began to walk away and instead realized, nope, still not correct. So I said, Oh excuse me, see, I gave you a 50, I spent 7 dollars, so you owe me 43 dollars. He looked at me like I had just spoken to him in a foreign language and he then apologized again. By this time two co-workers appear and the person who originally took my order was so flustered he walked away mumbling, “I don’t know what’s wrong!” So I explain the situation and they both look at me like I’m nuts. Then one of them says, “just a minute, we will try to figure this out.” I tried to repeat the simple details of the transaction once again and as I do one of the workers reaches for a calculator. I then said, just think about it, I gave him a 50, I spent 7 dollars, you owe me 43 dollars. Yet, apparently that’s too distracting and silence is required to figure out this equation. What felt like several minutes later the employee with the calculator gives me a rather stunned look and says, “we still owe you 10 dollars!” Sadly only arriving at this answer after he minuses 7 from 50 on the calculator and double checks the 33 dollars in his hand.
I’m worried. Not just about these three employees at a fast food restaurant, I’m worried for all of us. I know there’s a joke here about how many people does it take to make change inside of a phone booth or something like that but more importantly, if we have a person give up in embarrassment or defeat and the two that are sent in to remedy the situation are just as baffled, I’m not sure where to begin. But if they want me to answer the question on the side of their bags, THIS, is definitely NOT my way!
You know what, I’m just not going to think too much about this one, besides, I have ten more minutes of traction to distract me, but who’s counting.